A&N Tech Solutions
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Local Team
COVID19 Testing PassedCOVID19 VaccinatedLocal Team- 341customers served
- 91jobs completed
- Member since2020
- RM1.96kearned
- 461views
Our business specializes in providing high-quality fridge repair services in the Klang Valley area. Our team of skilled technicians is equipped to handle a wide range of fridge issues, from minor repairs to major overhauls. We understand the importance of having a fully functioning fridge, which is why we prioritize quick and efficient service to minimize any disruptions to your daily routine. With years of experience in the industry, we pride ourselves on our professionalism, reliability, and commitment to customer satisfaction. Whether you're a homeowner, business owner, or property manager, we're here to help keep your fridge running smoothly.
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They were very quick to respond to the job and came almost immediately.
They charged a lot of money for what they did (basically a cleaning - as the fridge was not cold and insects had found their way into the back of the fridge) but as far as I could tell, they did not show any evidence that they changed any parts. I was asked to transfer RM500 to their account, which I thought was a rather high price,but having no choice, paid up.
When I received the official receipt from recommend.com, it stated RM400, so I called up the repair company and asked why there was a RM100 discrepancy. I said no worries, I will report the discrepancy to recommend.com.
The technician apologised profusely and attributed this to a “misunderstanding” and asked me for my bank account number so that he could return the RM100. I decided not to report this as he acknowledged his “mistake”.
However, this weekend, just over 3 weeks after my fridge was “repaired”, the same problem has recurred. (Fridge not cold, but freezer works.)
I contacted the repairer, who promised to come but till today, I have not heard back from him regarding the confirmation of an appointment to resolve the problem.
I am very disappointed with the “service” provided by this company and with recommend.com for having them on your panel of “trusted” contractors. I have essentially paid RM400 for my fridge to work for 3 weeks. But I am now back to square one. That’s not good value for money at all.
I much look forward to your response.
Thank you and best regards,
Rohani
Not sure if the price is reasonable or not as I have no knowledge about fridge parts servicing/replacing cost. However, services and communication provided are top-notch. Definitely would subscribe to their service.
Very reliable, respond to queries very fast, professional and friendly.
A&N Tech Solutions 14 November 2020, 18:06
Thanks......
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