Alice Bright And Shine Cleaning Services
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COVID19 VaccinatedFeaturedCOVID19 Vaccinated- 1694customers served
- 914jobs completed
- Last job completed3 days ago
- Member since2019
- RM63.8kearned
- 83%job completion rate
- 3644views
- Last quotedabout 11 hours
Welcome to Alice Bright And Shine Cleaning Services! We are a service provider listed under Recommend.my group, a home service online platform that connects homeowners and service providers. Our mission is to provide our customers with all residential, office, and commercial cleaning services in an environmentally sound, reliable, and professional manner. We want to make sure that you come home to a clean and refreshing environment that you can enjoy.
With over 97 total reviews and a star rating of 4.3, our team has a reputation for exceptional service. We offer a wide range of services, including home cleaning, sofa, mattress cleaning, move-in/move-out cleaning, post-renovation cleaning, carpet cleaning, disinfection services, office and commercial cleaning, and curtain cleaning. We serve multiple cities around Malaysia, including Petaling Jaya, Shah Alam, Puchong, Subang Jaya, Cheras, Cyberjaya, Mont Kiara, Kajang, Ampang, Bukit Jalil, Klang, and many more.
We understand that trusting a stranger with your home can be stressful, which is why we have a team of professionals committed to providing excellent service. Our number of employees currently stands at around two, which is a deliberate choice to maintain the quality of service we deliver and provide personalized and detailed attention to our clients.
Our services are tailored to your needs, and we will work with you to create a cleaning plan that best suits your lifestyle and schedule. We offer one-time or recurring cleaning services, so you can choose what works best for you. Our team is professional, friendly, and dedicated to delivering the best results, making us your preferred choice for all your cleaning needs.
We believe in transparency and honesty in all our dealings, and we always strive to exceed our clients' expectations. When you work with us, you can expect a courteous and reliable team that will leave your home looking spotless, fresh, and inviting.
We want to provide you with a clean and comfortable environment that you can enjoy living in, and we look forward to brightening and shining your home. Contact us today to schedule an appointment or get a quote for our services.
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Selamat datang ke Servis Pembersihan Alice Bright And Shine! Kami adalah pembekal perkhidmatan yang disenaraikan di bawah kumpulan Recommend.my, platform atas talian perkhidmatan rumah yang menghubungkan pemilik rumah dan pembekal perkhidmatan. Misi kami adalah untuk menyediakan pelanggan kami dengan semua perkhidmatan pembersihan kediaman, pejabat, dan komersial dengan cara yang alam sekitar bersih, boleh dipercayai, dan profesional. Kami ingin memastikan anda pulang ke persekitaran yang bersih dan menyegarkan yang dapat anda nikmati.
Dengan lebih daripada 97 ulasan keseluruhan dan penilaian bintang 4.3, pasukan kami mempunyai reputasi untuk perkhidmatan yang luar biasa. Kami menawarkan pelbagai perkhidmatan, termasuk pembersihan rumah, sofa, pembersihan tilam, pembersihan penyewaan/pindah, pembersihan selepas renovasi, pembersihan karpet, perkhidmatan pembersihan disinfeksi, pembersihan pejabat dan komersial, dan pembersihan langsir. Kami melayani beberapa bandar di seluruh Malaysia, termasuk Petaling Jaya, Shah Alam, Puchong, Subang Jaya, Cheras, Cyberjaya, Mont Kiara, Kajang, Ampang, Bukit Jalil, Klang, dan banyak lagi.
Kami memahami bahawa mempercayai orang asing dengan rumah anda boleh menimbulkan tekanan, oleh itu kami mempunyai pasukan profesional yang berkomitmen untuk menyediakan perkhidmatan yang sangat baik. Bilangan pekerja kami pada masa ini berjumlah sekitar dua orang, ini adalah pilihan yang sengaja dilakukan untuk mengekalkan kualiti perkhidmatan yang kami berikan serta memberikan perhatian peribadi dan terperinci kepada pelanggan kami.
Perkhidmatan kami disesuaikan dengan keperluan anda, dan kami akan bekerjasama dengan anda untuk mencipta pelan pembersihan yang paling sesuai dengan gaya hidup dan jadual anda. Kami menawarkan perkhidmatan pembersihan sekali atau berulang kali, supaya anda boleh memilih yang terbaik untuk anda. Pasukan kami adalah profesional, mesra, dan berdedikasi untuk memberikan hasil terbaik, menjadikan kami pilihan utama untuk semua keperluan pembersihan anda.
Kami percaya dalam kecerahan dan ketelusan dalam semua urusan kami, dan kami sentiasa berusaha melebihi harapan pelanggan kami. Apabila anda bekerja dengan kami, anda boleh mengharapkan pasukan yang sopan dan boleh dipercayai yang akan meninggalkan rumah anda kelihatan bersih, segar, dan menyenangkan.
Kami ingin memberikan anda persekitaran yang bersih dan selesa yang anda dapat nikmati, dan kami berharap untuk mencerahkan dan menyinari rumah anda. Hubungi kami hari ini untuk menjadualkan temujanji atau mendapatkan sebut harga untuk perkhidmatan kami.
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Reviews
Late 2 hours from appointment time due to traffic, understandable.
Cleaning quality was awesome and good. Their attitude are good as well! Hopefully for their next job, they can carry more cleaning supplies such as thinner to remove those paint marks as they had insufficient amount of thinner for my session so I had to get my own supply of thinner and do it myself.
Dust existed on furniture or floor was disappeared. However, after your service, I use tissue to mop the floor to dry water that I dropped not to check your service, I was surprised that tissue became black color... I felt I waste money and your staffs kept delayed the time. I applied for 3pm but they said 4-6pm only available but they arrived at 4.45pm
The home cleaners service exceeding expectations. Screened, wore masks, experienced in cleaning the rooms without much supervision, and keep the folks at home well informed of the progress of the job.
PIC informed the schedule change last minute. I have to rearrange my timing for my personal errands. Very rude. Scolding me over the phone for locking the door not letting maid out. When I ask if stuff when missing who will responsibile? He refused to answer. I have short time to rearrange my errands which need me not be at home during cleaning. First time using their services, totally not happy at all. Blaming and scolding me that their losing other clients due to their bad scheduled management.
Cleanliness : 3/5
Punctuality : 1/5
Rudeness 10/5
Alice Bright And Shine Cleaning Services 29 July 2020, 22:44
Customer was very rude and uses vulgar words and shouting to ask to wait. Cleaning job is booked for 1 hour and my maids called me numerous times indicating they have finished abd were locked in. I notify customer politely telling him to release my locked maids as there were frightened after the lock in for all in 2 hours. After waiting for another hour i called again and thats when he utter profanities and vulgarity words that were totally unacceptable. Attached are some communications and can be evidenced on the words used. I reiterate that we have not in anyway been rude to him and i probably think the reason he left the maids locked in the hope of getting an additional 1 hour free service is totally unethical!
Felix 30 July 2020, 09:14
Please provide proof that your maid called me and voice recording that I answered the call and telling profanities and vulgarities. For your information , I have proof of not answering the call as I was in the traffic. So which part of me answering the call again using profanities and vulgarities. The only one phrase I use which is fuck off with a proof of whatapps conversation when your PIC responding " I will not serving you anymore". And also I have to rearrange my tight schedule and my appointment due to your last minute change of schedule. I have to go get my errands done ASAP and I have to lock the grill so that my belongings won't go missing as I have to be away and unfortunately due to your bad schedule timing , I was stuck in traffic during the rush hour. :) Not to mention , the cleaning job was done in rush and there's few spot that's not clean. NOT RECOMMENDED at all for their services
Felix 30 July 2020, 09:20
🏻♂️ at the same time , if I was asked for additional payment for extra hour I wouldn't mind paying , but instead getting bullshit ' I will not service you again ' or ' I'm losing two hours client cause of you ' . Basically if , to all new going to be customer , you're not worth their value if you opt for one hour services. On top of that cleaning was not spotless. I'm just so happen to be very lucky getting rude services and not clean services. I believe for getting unfriendly treatment which more like rude happen to one review by Kiersten and job not done well Amelia in the comments below.
Felix 30 July 2020, 09:24
My appointed time was 4pm-5pm. But cleaner reaches at 520pm. And they informed done the job at 610pm. I reached my home by and maid left at 645pm. I have all the proof in a whatapps conversation screenshot. :))
The cleaners came on time, were friendly and most importantly they were very thorough with cleaning.
And I appreciated that Alice personally came to supervise the cleaners for some time to make sure they were doing a good job. Even the cleaners driver called me to make sure I was satisfied with everything before he fetch the cleaners back. All in all it was a very positive experience. Recommended!
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