Alice Bright And Shine Cleaning Services
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COVID19 VaccinatedFeaturedCOVID19 Vaccinated- 1693customers served
- 914jobs completed
- Last job completed3 days ago
- Member since2019
- RM63.8kearned
- 82%job completion rate
- 3644views
- Last quoted2 days
Welcome to Alice Bright And Shine Cleaning Services! We are a service provider listed under Recommend.my group, a home service online platform that connects homeowners and service providers. Our mission is to provide our customers with all residential, office, and commercial cleaning services in an environmentally sound, reliable, and professional manner. We want to make sure that you come home to a clean and refreshing environment that you can enjoy.
With over 97 total reviews and a star rating of 4.3, our team has a reputation for exceptional service. We offer a wide range of services, including home cleaning, sofa, mattress cleaning, move-in/move-out cleaning, post-renovation cleaning, carpet cleaning, disinfection services, office and commercial cleaning, and curtain cleaning. We serve multiple cities around Malaysia, including Petaling Jaya, Shah Alam, Puchong, Subang Jaya, Cheras, Cyberjaya, Mont Kiara, Kajang, Ampang, Bukit Jalil, Klang, and many more.
We understand that trusting a stranger with your home can be stressful, which is why we have a team of professionals committed to providing excellent service. Our number of employees currently stands at around two, which is a deliberate choice to maintain the quality of service we deliver and provide personalized and detailed attention to our clients.
Our services are tailored to your needs, and we will work with you to create a cleaning plan that best suits your lifestyle and schedule. We offer one-time or recurring cleaning services, so you can choose what works best for you. Our team is professional, friendly, and dedicated to delivering the best results, making us your preferred choice for all your cleaning needs.
We believe in transparency and honesty in all our dealings, and we always strive to exceed our clients' expectations. When you work with us, you can expect a courteous and reliable team that will leave your home looking spotless, fresh, and inviting.
We want to provide you with a clean and comfortable environment that you can enjoy living in, and we look forward to brightening and shining your home. Contact us today to schedule an appointment or get a quote for our services.
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Selamat datang ke Servis Pembersihan Alice Bright And Shine! Kami adalah pembekal perkhidmatan yang disenaraikan di bawah kumpulan Recommend.my, platform atas talian perkhidmatan rumah yang menghubungkan pemilik rumah dan pembekal perkhidmatan. Misi kami adalah untuk menyediakan pelanggan kami dengan semua perkhidmatan pembersihan kediaman, pejabat, dan komersial dengan cara yang alam sekitar bersih, boleh dipercayai, dan profesional. Kami ingin memastikan anda pulang ke persekitaran yang bersih dan menyegarkan yang dapat anda nikmati.
Dengan lebih daripada 97 ulasan keseluruhan dan penilaian bintang 4.3, pasukan kami mempunyai reputasi untuk perkhidmatan yang luar biasa. Kami menawarkan pelbagai perkhidmatan, termasuk pembersihan rumah, sofa, pembersihan tilam, pembersihan penyewaan/pindah, pembersihan selepas renovasi, pembersihan karpet, perkhidmatan pembersihan disinfeksi, pembersihan pejabat dan komersial, dan pembersihan langsir. Kami melayani beberapa bandar di seluruh Malaysia, termasuk Petaling Jaya, Shah Alam, Puchong, Subang Jaya, Cheras, Cyberjaya, Mont Kiara, Kajang, Ampang, Bukit Jalil, Klang, dan banyak lagi.
Kami memahami bahawa mempercayai orang asing dengan rumah anda boleh menimbulkan tekanan, oleh itu kami mempunyai pasukan profesional yang berkomitmen untuk menyediakan perkhidmatan yang sangat baik. Bilangan pekerja kami pada masa ini berjumlah sekitar dua orang, ini adalah pilihan yang sengaja dilakukan untuk mengekalkan kualiti perkhidmatan yang kami berikan serta memberikan perhatian peribadi dan terperinci kepada pelanggan kami.
Perkhidmatan kami disesuaikan dengan keperluan anda, dan kami akan bekerjasama dengan anda untuk mencipta pelan pembersihan yang paling sesuai dengan gaya hidup dan jadual anda. Kami menawarkan perkhidmatan pembersihan sekali atau berulang kali, supaya anda boleh memilih yang terbaik untuk anda. Pasukan kami adalah profesional, mesra, dan berdedikasi untuk memberikan hasil terbaik, menjadikan kami pilihan utama untuk semua keperluan pembersihan anda.
Kami percaya dalam kecerahan dan ketelusan dalam semua urusan kami, dan kami sentiasa berusaha melebihi harapan pelanggan kami. Apabila anda bekerja dengan kami, anda boleh mengharapkan pasukan yang sopan dan boleh dipercayai yang akan meninggalkan rumah anda kelihatan bersih, segar, dan menyenangkan.
Kami ingin memberikan anda persekitaran yang bersih dan selesa yang anda dapat nikmati, dan kami berharap untuk mencerahkan dan menyinari rumah anda. Hubungi kami hari ini untuk menjadualkan temujanji atau mendapatkan sebut harga untuk perkhidmatan kami.
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The cleaners did a splendid job cleaning the whole apartment unit. Not much instructions were given yet they managed to work with minimal supervisions. Albeit being half an hour late to the appointment, they immediately started cleaning the unit upon arrival and fulfilled their 2 hours of service with minimal hiccups. Also, really appreciate that their masks were on at all times.
The representative was also very responsive and did a good job following up and answering all of my enquiries.
Overall, really satisfied and would definitely recommend their cleaning service.
Discipline team and did job with little supervision..
We are happy with manner work was done in productive way. We want to hire same staff on a monthly basis. Pls revert back to me on this
Cleaners sent was on time and did their work quite well but there are still room for improvement.
Helpful and friendly service but staff sent for cleaning were not efficient, very poor cleaning job.
Alice Bright And Shine Cleaning Services 07 October 2021, 14:11
Good afternoon Ms, I am terribly sorry for disappointment. Anyway, according to the house condition it requires more hours and it need deep cleaning for the the bathroom in order to get rid all of the hard stains. I would like to thank you for the feedback.
Vatsala 07 October 2021, 15:09
Hi, I think this is very unprofessional that you only respond to one half the comments I gave. I also messaged that your cleaners were just wiping around the things I had on my desk and dresser. And even provided proof of how I can see they only wiped empty spaces and wiped surrounding the items on my counter tops. I also showed via photos how the walls of my bathroom were not cleaned with clear brown stains visible in photos. I also commented that the glass partition in the bathroom was not cleaned. Are you also telling me these are all hard water stains?? Even brown spots? You are not the first cleaners I have engaged, I have not issues with “hard water stains” on taps and shower heads. Your response is more disappointing than the efficiency of your staff.
Alice Bright And Shine Cleaning Services 07 October 2021, 15:17
Base on the conditions of the house and time frame, we couldn't afford to make it very thorough cleaning. To have thorough cleaning it requires more time . Thank you.
Vatsala 07 October 2021, 15:22
I had 2 cleaners for 2 hours to clean 2 bathrooms and 3 bedrooms. They just vacuumed, mopped and wiped furniture and cleaned bathroom. There was no “poor condition of the house” for your staff to deal with. It was just basic cleaning, the same sort I have asked of various other cleaners. There was also no cleaning of living room, dining or kitchen. So you are telling me that this is not achievable in 2 hours? With 2 cleaners? Even your own staff agreed that the way your cleaners were wiping furniture did not comply with protocol and offered a 40% discount for next service which I rejected as I prefer to engage others. Based on your response today am I glad to have made that decision.
Ailsa Beth 16 October 2021, 17:54
At least they didn’t steal from you - they stole cash out of my purse and management have been extremely unhelpful and unwilling to do anything - absolutely appalling service
Alice Bright And Shine Cleaning Services 21 October 2021, 10:21
Alisa-Beth your accusation is unacceptable. Please don't fake thing without proof. If you have any proof , please bring them to police. We are willing to cooperate with legal action. And legal action has been taken from my end. Thank you.
Good, fast and efficient service and response from the management 👍
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