Nora Sabo21 June 2016, 03:15

I ordered 3 layered wedding cake with cupcakes.. I have to say the cake looks amazing and so pretty. I wish i could keep it as it is haha.. I didn't have much idea how the cake was supposed to be because of my last minute request. But kak farah was giving me idea and i just leave it up to her to get it done. I didn't get chance to have the cupcakes bec it finished very quickly but I've got good feedback from my family and my guests. Everyone liked it. Thank you kak sal kueh :)

Kak Sal Kueh 21 June 2016, 07:57

Thank you so much Nora for thumbs up! We are so glad that you love the cake design. Thank you for trusting us with you wedding cake design too! Do not hesitate to give us a call whenever you need any sweet fix. Thanks dear and may you have a blessed and beautiful marriage. p.s. The food during your wedding day was AWESOME! Hehe Farah

natasha25 May 2016, 14:33

I was freaking happy with the cake and its so delicious. Too bad some ppl just don't know what's cake all about and plus the birthday girl was so so so happyyy with the cake. I actually asked her to tell me how it taste she gave me that smile and said its amazing now I can't wait for my second cake this Saturday. And I really feel farah and her sister are amazing ppl and so soft spoken which actually make me want to order again.

Kak Sal Kueh 27 May 2016, 23:07

Hi Natasha, Thank you for your positive review. We are love doing your cake orders and are looking forward to complete 2 more custom cakes for you and your friends. Thank you for recommending Kak Sal Kueh to your friends and family. See you this Sunday!

cheng19 May 2016, 19:51

The cake was heavenly. Deco wise, they were accomodative but not up to expectation. Could do a better on decoration.

Kak Sal Kueh 20 May 2016, 11:15

Hi Cheng! Thank you for the positive review again. Do not hesitate to order any cakes in the future. We'll do a better design than before. Kindly like us on Facebook and follow us on Instagram to get updates on our products and services and more cake designs. Thanks Cheng! Facebook: Kak Sal Kueh Instagram: kaksalkueh Farah

muhammad azlan15 May 2016, 10:34

So amazing !
Harga yang berpatutan,servis yang bagus,layanan yang baik.
Saya boleh cakap yang tak sia sia saya membuat tempahan pada farah.good job farah and kipidap !

Kak Sal Kueh 26 May 2016, 01:19

Terima Kasih Azlan atas kata pujian anda kepada kami. Azlan menghubungi kami jika ada lain lain tempahan ye.

Kak Sal Kueh 26 May 2016, 01:20

Boleh*

Puneeta12 May 2016, 21:32

Ordered a pavlova but was not quite what i expected. It was lovely all the same. Farah asked for feedback and i told her what my expectations were.
She immediately offered a replacement and whipped up a melt-in-your-mouth xxl replacement complete with a generous helping of fresh berries.
She even went to the trouble of looking for my favourite cream brand to pair it with!

Definitely a baker who takes her customers seriously and cares about quality and customer satisfaction!

Kak Sal Kueh 13 May 2016, 16:20

Hi Puneeta, thanks you for the positive feedback. It is our definite pleasure to get to know you better and do something for you even if it means going the extra mile. Do come visit us anytime maybe with a Pavlova? ;)

Ella11 May 2016, 17:33

BEWARE: QUALITY AND RELIABLE BAKER!
I was totally AMAZED with the cake that I ordered from Kak Sal Kueh. Farah was very friendly, warm and helpful throughout the process of my wedding cake. She guide me with the design as I have too many ideas for the cake. Farah and team suggested Victorian Cake and it was totally delicious!

Thank you Farah and team for making my wedding day a perfect one with your outstanding cake design. I feel totally connected with their way of handling their business wearing their heart on their sleeve throughout the whole entire process. Many thanks and I totally appreciate the effort that they gave into fulfilling my request.

Regards,
Ella

Kak Sal Kueh 11 May 2016, 17:45

Thank you Ella for the kind words. We are touched with your review and appreciate your positive views on our business. Do not hesitate to give me a call anytime for any order in the the future. Thanks again Ella! Farah

Raja11 May 2016, 12:47

Hi my name is Raja Nazrah Dato' Raja Nasron.I had the privilege to order a birthday cake from Farah for my son's 4th birthday recently. Since my son loves chocolate, strawberry and tractors (hahaha) that was what I told Farah to do. The cake turn out brilliant. The taste is AMAZING! All the guests and kids had more than 2 serving. I highly recommend Farah to anyone who has good taste and enjoy what a cake should be like which is DELICIOUS and looks AMAZING!Only people with good taste will know and appreciate good food and effort.Thank you Farah for the cake and i will order again frm u in the future.
Regards
Raja Nazrah Dato' Raja Nasron

Kak Sal Kueh 11 May 2016, 14:18

Hi Nazrah! Thank you for your kind words. We were very happy to do such a cute cake for such a cute boy! Can't wait to see you and the boys and do yet another cute cake for you and your family. Farah

Mangalesri08 May 2016, 14:46

BEWARE: LOUSIEST BAKER AROUND! I ordered 2 custom designed cake from Kak Sal Kuih with over 2 weeks’ notice (Total RM540 including delivery, paid 50% deposit: RM270). The first cake was a 2 kg Elmo designed cake and the second was a 2kg Cookie Monster cake. I sent several reminder for the cake before the actual delivery date.

It was such a big disappointment! I as an aunty ordered both cake for my nephews, who was celebrating their first and fourth birthday. It was supposed to be my gift for them. Their parents booked a fancy restaurant for the celebration with Elmo and cookie monster decoration.

Kak Sal Kuih is not fit to be a baker for the following reasons:

1) She missed the delivery time: The birthday function started at 7PM and the delivery times was 630PM. I received a call from the baker Farah saying that the boys’ name can’t fit into the cake at 7PM. And she actually delivered the cake around 10.30pm when the function was over, and when most of the guest actually left.

2) No courtesy to inform earlier & a big liar: She was pretending to me the entire time saying she got stuck in a terrible jam. As a person who travels from PJ every day, I roughly know how long it takes! She was pretending about the jam when the road was actually empty and most of my relatives who took the same highway made it on time. She was heading from PJ to Klang. When I spoke to her, she said she was at Bukit Raja Jusco at Klang. And after some time she said she was at Tesco Batu Tiga – Which don’t make sense at all.

3) Horribly made cake: The cake looks as awful as possible and tasted equally terrible. I demanded to her that if she don’t make it by 9pm, I will not pay her and she agreed to it. She delivered the Elmo cake, which was falling apart. And the cookie monster cake was destroyed completely (didn’t deliver this cake).

4) Lousy workmanship: She only delivered one cake out of the two, and spelled the birthday boy’s name incorrectly. It was one of the ugliest custom design cake I’ve ever seen.

5) Unreliable: When I called her to ask about her whereabouts, she just ignored my call soo many times, but was available in whatsapp at the same time. And then she replied to my whatsapp saying she is stuck in the jam and can’t answer my call. But she was not driving at all in the first place. I was at the birthday function, unable to answer to other people when they ask about the whereabouts of the baker.

I was actually embarrassed by it! And thank god, before she arrived, I managed to get a simple cake from a nearby bakery to celebrate my nephews’ birthday around 10pm. I knew if I waited longer, we have to celebrate the birthday without a cake! I basically ruined the boys’ birthday celebration because of this unreliable baker.

Arriving 4 hours late after the actual delivery time, she don’t even have the courtesy to inform me that I need to find an alternate and keep on saying she is stuck in jam and will be arriving. Think twice before ordering cakes with her, cause she might ruin your entire function.

Mangalesri 08 May 2016, 14:48

I demanded for a refund and she refunded my deposit. But she don't even deserve a single star for her extremely lousy service.

Kak Sal Kueh 09 May 2016, 13:06

Hi Mangalesri, Thank you for the feedback and sincere apologies for the misfortunes that had happened. We take full responsibility and held accountable on the unfortunate event. However, we tried canceling the delivery when it reached 9PM and was at Jusco "Batu Tiga" on our way home to avoid further traffic jammed. You insisted on having the cake delivered as soon as possible and we brace through after being stuck in the car for 3 hours and met with floods on the way there. In a positive light, we now know that we need to hire a professional to deliver our goods. Delivering is draining our energy and time consuming. Thank you for the lesson. It was a pricey and bitter lesson but one that we will take to heart and improve by taking rapid action to change and not to take on to much as we cannot rush in doing custom cakes orders. Thank you to you for listing down details of mistake for us as it gives us and insight on our flaws and how to improve the business. Sincere Apologies from us and hope that though it is not reversible a forgiveness is given from you and family. In our religion, when it is not meant to be it won't be. Hope we share the same view on that. We would like to compensate by giving a customized cake to you and will contact you personally on that matter. Thank you Mangalesri and a thousand apologies from us. Farah

Mangalesri 09 May 2016, 14:26

Hi Farah, Pls remember that the delivery time was at 6.30pm and you should have left earlier. But you keep on blaming on the jam which would have been started around 8pm. You tried cancelling the delivery at 9pm, but the function ended at 9pm already as most of the guests left around that time. I insisted you to come, as I personally needed to see you. You can hire a professional to deliver the goods, but honestly, your cakes were lousy in the first place. It was a poorly made custom cake, with terrible detailing and the way the boys name was written was seriously horrible. I really wish I can upload the pictures here. But too bad I can't. You ruined 2 children' birthday and saying "when it is not meant to be, it won't be'? You are not fit to be a baker in the first place. You can apologise many times. But i was blamed for ruining my nephew's birthday. I am still ashamed to face their parents and your compensation custom made cake can't do anything to rectify this situation. Again, i'm taking my time to write this to warn others, so they can think twice before picking the wrong baker.

Amy26 April 2016, 22:41

Convenient

Kak Sal Kueh 27 April 2016, 06:48

Thank you Mrs.Woo for the positive review! :D

NG1026 April 2016, 14:30

I ordered a vanila cake for my mother's birthday. The cake look nice and my mother felt happy when she received the cake. I'm satisfied the service that provided by Farah, she is nice and friendly.The price is also reasonable for me. Thanks Farah make a beautiful cake for my mother and I will definitely use your service again in the future. Thank you RecomN for recommending me such a nice baker and I will continue to use when I need any services.

Kak Sal Kueh 27 April 2016, 06:47

Thank you Ng for the positive review. We are glad that your mom loved the cake. Just call us up if need our service in the future. Thanks and hope to hear from you soon! :D