KMH ELECTRICAL SDN BHD 28 February 2020, 20:17

Dear ikram First of all what you mentioned here were all not true. I had forwarded all the evidences to recommend for further investigation. From the evidences, it is strongly proven that you are accusing us and had a strong motive to do something. From the first conversation, you had your motive to copy and paste my conversation to recommend before our technician attended to you. I had been very very careful to handle this type of customer like you. My technician left at 12.30pm and at 1.17pm you asked me for the quotation. Immediately I had replied you that we need to check stock. Without patience, you went to complaint to recommend and said I did not reply to you. I had screenshot my calls talking to you to recommend as a proof. On top of that I had also screenshot my conversation telling you "Yes, you can pay through recommend pay" and you accuse us again. On the next day at 10.30am , I had quoted you when I got the stock news. This had proven that I am responsive and acted promptly but you still not satisfied. According to my technician, he feel offended because you make a sexual harassment to him by showing your private parts opened up widely when when he was doing his work. Is this sound correct from your side? Anyway I conducted my duty and responsibility diligently. All my customers are happy with our services with 5 stars review. I don't see how good and respect you are treating other people in your way without understanding and good communication with the vendor. You only know how to make the issue complicated and act as your own discretion. Dear ikram First of all what you mentioned here were all not true. I had forwarded all the evidences to recommend for further investigation. From the evidences, it is strongly proven that you are accusing us and had a strong motive to do something. From the first conversation, you had your motive to copy and paste my conversation to recommend before our technician attended to you. I had been very very careful to handle this type of customer like you. My technician left at 12.30pm and at 1.17pm you asked me for the quotation. Immediately I had replied you that we need to check stock. Without patience, you went to complaint to recommend and said I did not reply to you. I had screenshot my calls talking to you to recommend as a proof. On top of that I had also screenshot my conversation telling you "Yes, you can pay through recommend pay" and you accuse us again. On the next day at 10.30am , I had quoted you when I got the stock news. This had proven that I am responsive and acted promptly but you still not satisfied. According to my technician, he feel offended because you make a sexual harassment to him by showing your private parts opened up widely when when he was doing his work. Is this sound correct from your side? Anyway I conducted my duty and responsibility diligently. All my customers are happy with our services with 5 stars review. I don't see how good and respect you are treating other people in your way without understanding and good communication with the vendor. You only know how to make the issue complicated and act as your own discretion.