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4.4 (60 reviews)
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  • 717
     customers served
  • 303
     jobs completed
  • Last job completed
     4 days ago
  • Member since
     2020
  • RM22.1k
     earned
  • 75%
     job completion rate
  • 582
     views

Chiew

Super fast and quality service

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 07 November 2020, 10:09

Thank you so much for taking the time to leave us this nice review. 😃

josh

Good service

AMIR SYAFIQ

Dear Mr. Waqar, thank you for your feedback on my previous review. Straight to the point here:

1. The MCB got no problem at all, this been verify by the Management Community Technician. As I say to your technician, nothing to do with the DB nor the MCB. Thus what I can said is that your Troubleshooting is "POOR". (PLEASE DON’T UNDERESTIMATE YOUR CUSTOMER)

2. For my defect, it’s already clear. Total cost estimated is only RM0.50 and workmanship is FOC. The problem that been informed by the professional (WHICH IS NOT YOUR TECHNICIAN) is that, the wiring from the wall socket is only not tight enough and they have to replace the wall mount which cost RM0.50. You came into my house and immediately said my MCB broken without properly looking at all, and directly wanted to prepare all new wiring MCB and all, and asked for RM330. All you did was tighten the switch socket and turned on the appliance which was successful. But when you wanted to close back the socket and went back home I can't turn on the electrical appliances back. I had to check again, and guess what, you loosened the wiring back to what it was before. U quoted RM330 and I insisted to pay RM80, just because as a courtesy for you coming up to my house and did some sort of wiggling to my switch socket.

3. I will report and bring this to the Management Community as the Apps. Recommended.my is not that recommended at all.

4. Please get your fact right under your QUOTATION. What I heard from your technician is total estimation is around RM330 and what you written on my previous review is you gave your quotation RM180. THIS IS TOTALLY UNACCEPTABLE. YOU ARE NOT BEING HONEST IN THE RESPOND AS WELL. OR ARE YOU SAYING THAT IM NOT TELLING THE TRUTH AND BEING HONEST IN THIS MATTER???GUYS, IM TOTALLY NOT SATISTIFIED WITH YOUR WORK. AND YOUR CREDIBILITY TOO.

UNSATISFIED CUSTOMER

AMIR SYAFIQ

The technician quote is way to much from the average i choose around RM80-RM199. He mention total will cost me around RM330 and mention that my DB (Distribution Box) faulty. FYI, my DB is well maintained by the Management Blok. In the end, i have to pay RM80 for the effort that he do the troubleshooting and installing back the wall plug. I can only give On-Time Neutral as the appointment is around 9am-11am. Well done! But the rest NO rating/ star given from me. Thank you as this will be my lesson for not to give 100% trust base on the review given.

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 10 October 2020, 14:03

Our technician had quoted price but that was not the actual price until we know what was the real issue. We quoted RM180 and stated need to discuss in detail. When our technician troubleshooted DB box and one MCB breaker for your power point. He on off the MCB breaker then your power point was started working. So, that's mean your MCB breaker has issue and he honestly told you about this. Kindly advice, based on your statement, you should seek your management advice first before you find other technician. For your information, our customers' reviews are genuine.

Guest Amir Syafiq 12 October 2020, 21:52

Dear Mr. Waqar, thank you for your feedback on my previous review. Straight to the point here: 1. The MCB got no problem at all, this been verify by the Management Community Technician. As I say to your technician, nothing to do with the DB nor the MCB. Thus what I can said is that your Troubleshooting is "POOR". (PLEASE DON’T UNDERESTIMATE YOUR CUSTOMER) 2. For my defect, it’s already clear. Total cost estimated is only RM0.50 and workmanship is FOC. The problem that been informed by the professional (WHICH IS NOT YOUR TECHNICIAN) is that, the wiring from the wall socket is only not tight enough and they have to replace the wall mount which cost RM0.50. You came into my house and immediately said my MCB broken without properly looking at all, and directly wanted to prepare all new wiring MCB and all, and asked for RM330. All you did was tighten the switch socket and turned on the appliance which was successful. But when you wanted to close back the socket and went back home I can't turn on the electrical appliances back. I had to check again, and guess what, you loosened the wiring back to what it was before. U quoted RM330 and I insisted to pay RM80, just because as a courtesy for you coming up to my house and did some sort of wiggling to my switch socket. 3. I will report and bring this to the Management Community as the Apps. Recommended.my is not that recommended at all. 4. Please get your fact right under your QUOTATION. What I heard from your technician is total estimation is around RM330 and what you written on my previous review is you gave your quotation RM180. THIS IS TOTALLY UNACCEPTABLE. YOU ARE NOT BEING HONEST IN THE RESPOND AS WELL. OR ARE YOU SAYING THAT IM NOT TELLING THE TRUTH AND BEING HONEST IN THIS MATTER???GUYS, IM TOTALLY NOT SATISTIFIED WITH YOUR WORK. AND YOUR CREDIBILITY TOO. UNSATISFIED CUSTOMER

syafiqeffendi6d76

Came a little bit late than promised but all work done as requested.

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 08 October 2020, 17:38

Sorry for being late and thank you so much for taking the time to leave us this nice review. 🙂

Harvin

Good

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 16 September 2020, 18:00

Thank you so much for taking the time to leave us this nice review. 🙂

Nurul Milla

The pro work very fast and detailed.

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 12 September 2020, 10:56

Thank you so much for taking the time to leave us this nice review. 😃

Jeff

Friendly and fast service.

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 29 August 2020, 16:46

Thank you so much for taking the time to leave us this nice review. 🙂

Wilson

Good and professional service.

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 29 August 2020, 16:35

Thank you so much for taking the time to leave us this nice review. 😃

Nicholas

Very punctual and efficient service

Medium 29f812e8286288db58471c4d20d666ff PA STAR ENTERPRISE 28 August 2020, 10:28

Thank you so much for taking the time to leave us this nice review. 😃

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