The Dustbox Sdn. Bhd.
COVID19 VaccinatedCOVID19 Vaccinated- 543customers served
- 95jobs completed
- Member since2015
- RM2.01kearned
- 2521views
Kevin, graduated a Mechanical Engineer, started The Dustbox with his wife Nathalie back in 2010. At the beginning, we provide our service using standard methods and chemicals. But after 1 to 2 years into the business, we found that the standard method of servicing is very inefficient, time consuming and often come with complicated pricing depending on what type of air-conditioner the customer has.
We simplify the job and price structure to make it easier for customers. We have a single price for every type of service up to 3HP. We are the first AC Servicing Company that launch a service booking on our website. This made a difference to customers who found it easier to understand and make a quicker decision.
We find that the standard service methods continue to be inefficient. That’s when we ventured into doing our own research to develope our own specialized cleaning machine, the “Jetbox” – which also happens to be their bestselling service package in comparison to the regular-clean service offered as well.
With the Jetbox, customers can cut down servicing times from 1-2 hours to just below 1 hour. The biggest difference in using the Jetbox is that customers do not need to dismantle or take down their air-cond unit from the wall as the Jetbox can deliver the same cleaning effect with the unit remaining on the wall, plus it is less messy, eliminates bad odor and kills lingering germs and bacteria.
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I opted for the Dustbox & the services were good. Unfortunately, there was a leak and they had to come & check the aircon for the 2nd time. Overall, I would rate the services as satisfactory & would consider calling them again for the next maintenance.
They were pretty much on time, even after the technician called 15 minutes before hand to inform that they were stuck in a jam and might be a bit late.
Great and fast service, and very clean. Highly recommended.
The guys was on time and they even gave us a call half an hour before their arrival. Was totally professional on attending the service. Their technology of servicing gave new experience and yes the service is worth paid for. Their working space was well cleaned after the service. At the end of service, they provided us with service report and also shared some maintenance tips to keep our aircond running cool. Thanks guys..!!! ill certainly recommend your service to my friends..
Very professional and good at what they do and they were done in less than 2 hours per unit. Extra credits have to give to staffs attending the task that day - they are very patient & efficient. They were reasonably priced and didn't try to get me to buy something I didn't need (unlike some other estimates). I very much recommend them not only because they do a great job, but also because they just do what they say at the price they say within the time frame they say, something that doesn't happen very often any more.
Thumbs up for this company as they encouraging cashless payment. They come on agreed time and they have very good workmanship. They clean up the place after cleaning my 5 unit air-cons. I will definitely hire them again.
They were punctual and clean up the area after servicing. They provided a report of their services done and status of air-cond unit after job was done. Service report indicated a list of checks done but have to give them a benefit of doubt. Price is reasonable and clearly states job scope and inclusive of GST
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