Xin Ru Cleaning & Renovation Services

4.4 (64 reviews)
9ef7e52280COVID19 Vaccinated
9ef7e52280COVID19 Vaccinated
  • 358
     customers served
  • 172
     jobs completed
  • Member since
     2018
  • RM9.45k
     earned
  • 81%
     job completion rate
  • 570
     views

Susan

Very pleasant and accommodating team. They worked hard at all my request. They did a very good job
Thank you !

Hana

Rude Bangladeshi workers who didn’t even clean the walls and floor properly. There is still dust on the walls, wall trims and floor. Bathrooms were not washed properly and the cleaners didn’t even use proper chemicals.

When I showed the head cleaner that they didn’t clean the place properly, he got agitated and exclaimed that he cleaned by vacuuming and mopping the floors. He even shouted at me not to pay. Incensed at his rudeness, I kicked them out and offered them RM200 only.

After going through my apartment, I realized they didn’t clean some windows near the kitchen. Even the RM80 office kakak would do a better job cleaning this place and it wouldn’t cost her RM200 for a supposes post-reno cleaning.

May, their boss, wasn’t even around to observe their shoddy work and never responded to the pictures I sent on whatsapp. Will never recommend this con job cleaning service.

Guest Hana 14 May 2019, 20:22

This is an updated review as May and one of her new workers came back to rectify the cleaning issue caused by her previous team. May is sincere and hardworking. After receiving my complaint from the Recommend.my team, she contact me to arrange a cleaning session. They came on Wednesday and made sure to clean all the areas that her other workers missed. Very happy that she took the time to personally clean my unit. Thank you to the Recommend.my team for listening to my feedback and thanks to May for resolving the issue.

Arthur Sharmila

I’ve had many maids for home cleaning and all were able to complete the job in 3 hours.
1. Only the male cleaner was doing the job while the other lady had to be told everything. Upon checking after they left, even the dustbin in the rooms were not cleared. If even that needs to be told then I don’t know what quality of maids these are.

2. The male cleaner is very thorough. But I’d rather have a house 100% cleaned than 40% ‘thoroughly’ cleaned. He also didn’t listen to my mum who asked him to ensure the house was fully cleaned and gave excuses like ‘If I clean, I have to clean thoroughly so I can’t do the rest until this is done’. I’m paying you, you should do what I want you to do, not tell me about your work ethic in a effort to not finish the work given.

We initially thought the guys were good just judging by the ground floor of the house. When my family came back and saw the bathrooms and the rooms, we know knew the truth. Really disappointed with the service and quality.

Hi Sharmila Greetings from May, a very sorry to you for the incident that you had experienced. Thank you for your comment because this can help us to improve our service.

Teresa

The cleaners are great. They did an awesome job. I would highly recommend Xin Ru. Very efficient and easy to deal with. I have been struggling to find a trustworthy cleaning service and this company won me over!

Johnny

Overall good

Guest Teresa 18 April 2019, 14:08

Great service! Highly recommended. I have been struggling to find the right cleaning service and Xin Ru did excellent job.

Ravin

Great quality service. Very impressed with the level of detail and care they put in when cleaning my home.

Mohd Nico

Arrived early and finished right on time.

Also very responsive and walked me through each cleaning they did.

The House feels like it's brand new

Highly recommended.

nabila

very clean and feel comfortable

amy11882f0

Best service ever!!

cynthia

Managed to hire them for next day appointment. Workers surprisingly arriving punctually. Overall work satisfactory.

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