I am very satisfied with the service. After session, the cleaners arranged back my items accordingly. Thank you for delivery such good quality. Truly recommended.
We asked for a deep clean service to condo for moving in cleaning. The first time the cleaning was not good enough as they left some places unclean. We complaint and they came back to complete our service. So kuddo to them.
Cleaners able to carry out basic cleaning such as vacuuming, mopping and wiping, washing toilet. Only one ceiling fan was wiped clean. But other ceiling fans, lights and kitchen cabinets surface were not wiped. Sliding glass doors and kitchen windows were not wiped either. I prefer not to continuously give instructions as the cleaners are working as I expect that they would have been briefed on the scope of work before coming.
I made it clear that my condo is empty, with a big space of over 700 sqft and just one bathroom. I asked for two cleaners for two hours, thinking it would be enough time to clean well. But now I’m not sure if they didn’t understand my instructions or if they’re just being lazy. I told them clearly to wipe everything down—like doorknobs, handles, switches, the bathroom sink, and corners—with the spray I gave them, and to clean the glass. They keep saying they’ll do it, but then they spend a whole hour in one room. I don’t get why it’s taking them so long to work together in the same place. In the end, I had to clean some things myself while they spent an hour mopping the floor and cleaning the bathroom. But there’s still dust on the main door, so it feels like a waste of time and money!
The way the clearners clean the window glass is unacceptable. I’ve provided a ladder however the cleaner didn’t use it to clean the upper part of the glass, while they just simply wipe the lower part even glass cleaning spray was supplied. Foot prints was everywhere out from the toilet. Dust & hairs still everywhere at the bed side table until I remind them again to clean it. Dining table remains oily even they have wiped it. I booked for 2 maids 3 hours, they came late and finished the job within 2 hours from the arrival time. Compare to previous cleaner from another company, this time overall I felt so disappointing, not satisfied, and I won’t recommend to others.
Good manager and the 2 staffs. They re good especially on the glass cleaning. Thank you
I don't know whether I want to waste my time commenting on such a poor cleaning service. Really don't know why the high rating for. 3 hours on just one room, and yet still not cleaned thoroughly, just don't cut it. And who uses half a bottle of floor cleaner in one session? Please use other cleaners.
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