First, thank you to the team members from recommend.my on your excellent recommendation.
Note:: My language of bahasa malaysia is not so good.
In broken English / Bahasa -- With Ali - Xtreme Electronics-- excellent attitude + explain to me with patience about checking problem / parts + quote price may be different + labour charges + Honest.
On time Arrive on Thursday 6/7/2023 11am.
Check problem - Washing Machine cannot Rinse / Spin Cycle.
About 12pm he drove to pick up parts
Return about 115pm, showed me Panasonic original parts sealed and undamage.
About 2pm, problem solved -- Washing Machine able to Rinse / Spin many cycles of wash loads.
Great service by Ali. Excellent guy. Know his things. Quite expert.
My experience with Ali begun a few hours after requesting for a service. He explained to me about inspection fee, labour fee and charges for parts if replacements are needed. Ali was on time and did his work properly and thoroughly. So far, the fridge and freezer is working better than before.
The person who came managed to solve our problem and was willing to do extra to help solve the issue we had.
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